Shipping policy

Shipping Policy

At Teddiora, we carefully pack every order to ensure your products reach you safely and in perfect condition. We strive to provide a smooth and reliable shipping experience for all our customers.

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Order Processing

* All orders are processed within 1–3 business days after successful payment confirmation.
* Orders placed on Sundays or public holidays will be processed on the next business day.
* Once your order is shipped, you will receive a confirmation email or SMS/WhatsApp with your tracking details.

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Delivery Timeline

* Standard delivery usually takes 3–7 business days, depending on your location.
* Delivery to remote or rural areas may take additional time.
* During festive seasons, sales, or unforeseen circumstances, delivery timelines may be slightly extended.

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Shipping Charges

* Shipping charges (if applicable) will be displayed at checkout before payment.
* We may offer Free Shipping on selected products or promotional offers.
* Additional shipping charges may apply for remote or special delivery locations, and you will be informed before dispatch.

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Order Tracking

Once your order has been dispatched, you will receive a tracking link via Email, SMS, or WhatsApp, allowing you to monitor your shipment in real time.

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Delivery Delays

While we aim to deliver every order on time, delays may occur due to:

* Courier service delays
* Weather conditions
* Natural disasters
* Government restrictions
* Public holidays or festivals
* Incorrect or incomplete shipping address provided by the customer

Teddiora is not responsible for delays caused by third-party courier services or circumstances beyond our control.

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Incorrect Shipping Information

Please ensure your shipping address and contact details are correct before placing your order.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for re-dispatch.

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Damaged Package

If your package appears damaged during delivery:

* Record a continuous unboxing video while opening the package.
* Contact us within 48 hours of delivery.
* Share your order number, clear photos, and the unboxing video for verification.

Please refer to our Refund & Return Policy for more information.

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International Shipping

Currently, Teddiora ships only within India. We plan to introduce international shipping in the future.

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If you have any questions regarding shipping or delivery, we’re happy to help.

Brand: Teddiora

Email: Hello.teddiora@gmail.com

Phone/WhatsApp: +91 89208 44857

Business Hours: Monday – Saturday | 10:00 AM – 7:00 PM (IST)